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Terms & Conditions

Last Updated: March 12, 2026

Welcome to HORECA SOMADHAN. By accessing and using our website https://horecasomadhan.com, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of our website and services. By placing an order through our website, you agree to follow these terms.

2. Account and OTP Login

Users may create an account using phone number OTP verification. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

3. Orders

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel any order if necessary.

4. Order Cancellation or Changes

Customers can cancel an order or change product/quantity within 1 hour of placing the order.

To cancel or modify an order, the customer must call our customer support.

5. Product Checking During Delivery

Customers are required to check the products in front of the delivery person at the time of delivery. Any issues such as damaged or incorrect products should be reported immediately during delivery.

After the delivery is completed and accepted by the customer, we may not be able to process complaints regarding product condition.

6. Returns

We do not accept returns due to change of mind after delivery. Customers must verify the product condition during delivery.

7. Delivery Time

Delivery usually takes 2–5 business days depending on the location within Bangladesh.

8. Shipping Charges

Shipping charges may vary depending on the delivery location.

9. Website Misuse

Users must not misuse the website. The following activities are strictly prohibited:

10. Intellectual Property

All website content including text, images, graphics, logo, and design are the intellectual property of HORECA SOMADHAN. Unauthorized use, copying, or reproduction is strictly prohibited.

11. Limitation of Liability

We strive to provide accurate information and quality service. However, we are not responsible for any indirect losses or damages arising from the use of our website or services.

12. Changes to Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with the updated date.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Phone: 111

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