Privacy Policy

Last Updated: March 11, 2026

Welcome to HORECA SOMADHAN. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://horecasomadhan.com.

1. Information We Collect

When you use our website, we may collect the following information:

• Name
• Phone Number
• Address
• District
• Account information when you create an account
• Order details when you place an order

We collect this information to process orders and provide better services to our customers.

2. Account Registration and OTP Login

Users can create an account on our website using phone number OTP verification. This helps us verify user identity and provide a secure login experience.

Your phone number may be used for:

• Login verification (OTP)
• Order communication
• Customer support

3. How We Use Your Information

We use your information for the following purposes:

• Processing and delivering orders
• Communicating with customers about orders
• Improving our website and services
• Preventing fraud and misuse
• Providing customer support

4. Payment Information

Currently, Cash on Delivery (COD) is the only payment method available on our website. We do not collect or store any card or online payment details.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

We may also use Facebook Pixel to measure advertisement performance and improve marketing campaigns.

6. Data Sharing

We do not sell, trade, or rent users' personal information to third parties.

However, we may share necessary information with delivery partners for order shipping or service providers who help us operate our website.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure.

8. Shipping Policy

Our services and deliveries are currently available only within Bangladesh.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of incorrect information
• Request deletion of your account information

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: 111